Xyloproct Ointment

Based on 3 reviews
  • Topical treatment for haemorrhoids.
  • Contains lidocaine and hydrocortisone.
  • Always read the patient information leaflet before use. 
Upon completion of a medical consultation with one of our health care professionals you can expect prices to start from £17.99
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The treatment is inclusive of consultation, private prescription & medicine delivery
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Faye Bonnell - Medical Content Writer
Faye Bonnell
Medical Content Writer
James O'Loan - CEO & Superintendent Pharmacist
James O'Loan
CEO & Superintendent Pharmacist

Buy Xyloproct

Xyloproct is an ointment containing two active ingredients: lidocaine and hydrocortisone. Lidocaine is a type of medicine known as a local anaesthetic and hydrocortisone is classed as a corticosteroid. Xyloproct is used to relieve itching around the back passage or female genitals and ease symptoms of haemorrhoids (piles) and related problems in this area.

How Xyloproct treats haemorrhoids

Each gram of Xyloproct contains 50mg of lidocaine and 2.75mg of hydrocortisone. Lidocaine is a local anaesthetic - this means it numbs the area where you’ve used it by stopping the nerves from sending pain signals to your brain. Hydrocortisone is a type of medicine called a topical corticosteroid, which works by suppressing inflammation in the affected area.



You should always use Xyloproct exactly how your doctor or Chemist4U pharmacist has instructed you to - you will be told exactly how much ointment to use depending on your condition. Xyloproct should usually be put on the affected area several times a day and up to 6g of the ointment (a third of a tube) can be used each day. This medicine is for short-term use only; longer periods of treatments can last up to 3 weeks, but you may need to take a break.

Xyloproct comes with an applicator that can be used if the ointment needs to be applied inside the back passage - make sure to thoroughly clean this applicator after each use. You must be careful not to put too much ointment into the back passage, particularly if the patient is a child.


Side Effects

As with all medicines, Xyloproct comes with the possibility of side effects. Fortunately, these won’t affect everyone. If you have any signs of an allergic reaction (rash, swelling of the face, shortness of breath) stop taking Xyloproct immediately and seek immediate medical attention.

Xyloproct can cause redness swelling and itching where it has been applied. You should stop using Xyloproct and contact your doctor if you notice any new soreness or bleeding in your back passage.

If you experience any side effects, including any not included in the patient information leaflet, you can report them using the MHRA Yellow Card Scheme.



This medicine will usually be safe and suitable for most adults and children, however, you must not use Xyloproct ointment if: 

  • You are allergic to lidocaine, hydrocortisone or any of the other ingredients in this medicine.
  • You have ever had an allergic reaction to other local anaesthetics or to other corticosteroid medicines.
  • You have an infection where the ointment is going to be put and the infection is not being treated. 
  • You are taking medicines for an uneven heartbeat (such as amiodarone or sotalol) whilst you aren’t in hospital.

You should speak to your doctor or Chemist4U pharmacist for expert advice before using Xyloproct ointment if: 

  • You are taking any other medicines or herbal remedies, including those obtained without a prescription
  • Your skin is very thin or fragile where the ointment is going to be put.
  • You have an infection where the ointment is going to be put.
  • You or any of your family have ever been told that you have a rare disease of the blood pigment called ‘porphyria’. 

Pregnancy and Breastfeeding

If you are pregnant, think you may be pregnant, trying to have a baby or are breastfeeding, you should speak to a Chemist4U pharmacist before taking Xyloproct to make sure they’re right for you and your baby.

Age Restrictions

Xyloproct is suitable for both adults and children of all ages. You should always follow your doctor or pharmacist’s advice when these tablets are prescribed to you or your child.



Keep out of sight and reach of children. Do not use Dymista after the expiry date, referring to the last day of the month stated on the packaging. Once opened, dispose of this medicine after 6 months.

Important information

This product is a medicine; make sure to speak to your doctor or Chemist4U pharmacist before taking this product if you have an underlying medical problem or are taking any other medicine or complementary therapy. If your symptoms get worse or continue after taking this product, contact us or your doctor. For medical services in your area, please refer to https://www.nhs.uk

If you are pregnant, trying to become pregnant, or breastfeeding, speak to your doctor or our pharmacist before taking this product. If you suffer from any allergies, ask your doctor or our pharmacist if this medicine is right for you.

Store all medicines out of sight and reach of children.

Please read the included leaflet carefully before using this product.

Please contact your GP if appropriate regarding this product.

Helpful Advice on Medication Restrictions & Addiction

For further information on our medication restrictions policy, please click here.

If you are concerned about addiction to 'over the counter' medication, we urge you to visit the below links for professional help and advice:

NHS Help & Advice on Drug Addiction

Talk To Frank - Drug Addiction Help & Support

Xyloproct Ointment Reviews

By Eleanor Curtis,
April 30, 2024
Good product. Soothing, cooling and helped healing.
By Customer,
February 14, 2023
Really helped
By Martina Kennedy,
October 12, 2021
Worked very well for external haemorrhoids, however tube is very small
Frequently Asked Questions

What are haemorrhoids?

Haemorrhoids, which are also known as piles, are small, itchy lumps that can form in and around your back passage (anus).

They’re usually harmless but can cause discomfort or pain when you go to the toilet and can be generally itchy and irritating throughout the day.

The cause of haemorrhoids isn’t currently known, but it’s thought that a build-up of pressure in your anus makes the blood vessels there swell, causing these little lumps to form.

This is why haemorrhoids are often linked to constipation, straining when you poo, or even heavy lifting, as they can all cause pressure in your back passage.

Haemorrhoids will usually clear up by themselves after a few days, but you could benefit from treatment if yours are particularly large, sore or last for more than a week.

You can treat or prevent piles by drinking lots of fluid and eating plenty of fibre, wiping your bottom with damp toilet paper, taking paracetamol to ease the pain and cutting down on alcohol and caffeine.

Do I need a prescription for this medication?

You do need a prescription for this medication in the UK.

Our healthcare professionals can provide prescriptions if they think this treatment would be right for you and your condition.

When you click the button which reads “Start Consultation” at the top of this page, you’ll see a short questionnaire set up by our healthcare team which is designed to help them understand your medical needs.

Just like an in-person consultation with your GP, our doctors will assess your answers to their questions and write a prescription for the treatment they think will be best for you.

You’ll then be able to pay for your medication and we’ll send it out to you quickly and in discreet packaging.

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