UK Delivery

Delivery Information

 At chemist-4-u.com, we believe that shopping online should be easy and hassle-free, which is why we've put together a handy delivery guide to take you through our delivery times and rates.

 Free UK Standard Delivery on Orders over £25

  • Free standard UK delivery within 3-5 working days on orders over £25.
  • Order before 12pm to have your order dispatched the same day.
  • Additional terms and conditions apply, please see below.

UK Standard Delivery, £1.99

  • Order before 12pm to have your order dispatched the same day and receive your order within 3-5 working days.
  • If you order after 12pm, your order will be dispatched the next working day and will be with you within 3-5 working days once dispatched. This excludes weekends and bank holidays.
  • Additional terms and conditions apply, please see below.

Next Day Delivery, £4.99

  • Order before 12pm to get your order before 6pm on the next working day - £4.99
  • This excludes weekends and bank holidays.
  • Orders placed after 12pm will be processed on the following working day.
  • Additional terms and conditions apply, please see below.

European Delivery & USA Delivery from £4.99

  • Order before 12pm to get your order dispatched the same day - £4.99
  • Orders placed after 12pm will be processed on the following working day.
  • Delivery timescales vary between 48 hours to 14 days
  • Due to pharmacy legislation we cannot accept medical prescriptions written by USA or Canadian doctors, unless they are registered with GMC. We are more than happy to dispense prescriptions written by European doctors.
  • Additional terms and conditions apply, please see below.

Tracking the status of your order

You can check the status of your order by logging in to your which you must set up in order to make your purchase.

Once logged in to your account, you can click 'View my Orders' where your order will be given one of the following notes:

  • Order received: confirming that your order has been successfully received by chemist-4-u.com and will shortly be ready for processing.
  • Order being processed: your order is with our warehouse for processing and dispatched.
  • Order cancelled: Sadly we cannot progress your order due to an outstanding issue. You will be sent an email notification regarding the cancellation, advising on next steps. You can speak to our Customer Services Team on 01695 474433 or by sending a note to on our contact page .

 Terms & conditions

  • All deliveries are subject to Chemist-4-U successfully receiving payment.
  • Delivery options exclude Bank Holidays, public holidays and weekends
  • We will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more packages.
  • All packages sent may require a signature at the point of delivery.
  • All pharmacy purchases, including the Online Doctor service require additional approval, which will involve completion of an online questionnaire and any subsequent approval.
  • Voucher promotions are subject to individual delivery charges
  • We strive to ensure our delivery targets are met but sadly when they're not we're unable to accept liability for any out of pocket expenses incurred for failed or delayed orders. You're still entitled to your full statutory rights.
  • Sadly, our Next Day delivery services are only available in the UK and exclude the following postcodes: AB, DD, DG, FK18+, HS, IV, KA27, KA28, KW, PA20+, PH, ZE, BT68+, IM, GY, JE and TR21-25.
  • Depending on the location, contents and weight of your order, we may use a combination of couriers to deliver your order safely, e.g. it's required that aerosols are delivered via a road-based courier. This is a requirement of the January 2013 Dangerous Goods act, introduced by the Civil Aviation Authority. You will not be charged additional delivery fees if this occurs.
  • We will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more packages.
  • We make every effort to deliver goods within the estimated dispatch timescales; however, delays are occasionally inevitable due to unforeseen factors. We are under no liability for any delay or failure to deliver products within estimated timescales caused by circumstances beyond our reasonable control. However, in accordance with the Consumer Contracts Regulations, all orders will be fulfilled within a maximum of 30 days or a full refund will be issued
  • Some items are ordered in and delivered to us via our suppliers usually within 24 hours, so please note next day delivery will be from the point the stock is received into our warehouse.
  • All Pharmacy Only Medications are approved by our pharmacist, so please note if you choose 24hour delivery, this will be from the point the item is approved. This is usually within 24hours of placing your order.
  • To read our full terms and conditions, please click here.