Providing NHS Services

Repeat
NHS prescriptions,
delivered free

Save time and hassle, we'll deliver your prescriptions to you for free, no catches.

  • Fast and free delivery
  • Safe and discreet
  • Stay updated with reminders
  • Fast and free delivery
  • Safe and discreet
  • Stay updated with reminders
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By registering you accept the following:

  • Chemist4U's Terms and Conditions
  • Nominate Chemist4U to dispense and deliver your NHS Prescription
  • Delivery address will not allow children or pets to access medication.
  • Allow Chemist4U to access summary care records when required
We're rated Excellent on Trustpilot
Always fast delivery
Always fast delivery , extremely happy with the service .
Lisahardy
311 days ago
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Good price & prompt delivery
Good price & prompt delivery
Peter
311 days ago
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products are great and very reasonably…
products are great and very reasonably price. delivery time was really good. arrived within 48 hours of ordering.
Junior
311 days ago
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Easy to order and fast delivery
Easy to order and fast delivery
Julie, Monty's mum!
311 days ago
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Meds Ordering
Excellent service and quick delivery
Michael Hickey
311 days ago
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Excellent
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113937 reviews on
trustpilot

Frequently Asked Questions

What is an Electronic Prescription Service?

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An Electronic Prescription Service (EPS) is a system where your GP practice sends your prescriptions directly to your nominated pharmacy, rather than printing out a paper prescription.

 

When your pharmacy gets your prescription, we can get to work fulfilling it and sending it out to you as quickly as possible.

 

What information will I need to provide?

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You’ll need to provide some basic information so we can start sending out your NHS prescriptions.

If we need to clarify any information, such as information about payment exemptions or setting up payment for your repeat prescriptions, our lovely pharmacy team will get in touch to finish getting everything set up.

Is the NHS Prescription service free?

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There’s no hidden charge for ordering your NHS prescriptions through Chemist4U, and delivery is completely free.

 

You'll only need to pay what you normally do for the prescription itself.

Do I need to register to get my NHS prescriptions delivered?

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If you’ve already got a Chemist4U account, simply download the app and log in with your usual details. If not, you can create a new account quickly and easily in the app.

 

You’ll then need to use your NHS login to link your local GP to your Chemist4U account. This is so you can manage and order your repeat prescriptions.

 

Can anyone use the NHS prescriptions service?

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As long as you are registered with a GP in England, you can use our NHS prescriptions service.

 

How do I download the app?

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The Chemist4U app is available on your Apple or Android smartphone through the App Store and Google Play Store.

 

Follow our links or search ‘Chemist4U’ where you usually download your apps.

Do I still need to request my prescription from my GP?

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Yes, you’ll still need to request your repeat prescription from your GP when you need it.

 

You can do this through an app, online, in person, or however else you normally would, so that part of the process won’t change.

 

When you’ve requested your medication, your GP will approve it and send your prescription to us electronically so we can fulfil it and get it sent out ASAP. All you need to do is sit back, relax, have a cup of tea, and let us take care of it.

Can I order my prescriptions?

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Using the Chemist4U app to order your NHS prescriptions is easy! Once you’ve connected to your GP with your NHS login, your repeat prescriptions will appear instantly in the app, allowing you to view and order at the press of a button.

 

Your prescription will be dispensed and checked by our pharmacists, then you’ll receive a notification and tracking details once we’ve dispatched your parcel.

Can I still receive my free NHS prescription?

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Yes, if you receive free NHS prescriptions, you will not need to pay when ordering through Chemist4U.

 

How can I pay for my NHS prescription with Chemist4U?

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Once you’ve registered with us, we will send you an email with a unique payment link so you can quickly and conveniently pay for your prescription.

 

You could also consider buying an NHS Prepayment Prescription Certificate to make your repeat prescriptions cheaper. If you do purchase an NHS Prepayment Prescription Certificate, get in touch and let our team know so they can note it down on our system in time for your next prescription.

How long before my prescription runs our should I reorder?

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We recommend you reorder your prescription five days before you are due to run out. But don’t worry, you’ll receive a reminder from us letting you know you need to reorder.

Can I change my nominated pharmacy?

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If you find that Chemist4U’s NHS prescription service isn't right for you, you can cancel your nomination and go back to paper prescribing whenever you'd like.

 

Get in touch with our customer services team and they will be able to cancel your nomination on your personal records so your GP will know that you no longer want your electronic prescriptions sent to us.

How quickly will I get my NHS prescription?

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When we receive your prescription from your GP, our pharmacy team will send it out as quickly as we can via Royal Mail or a local courier.

 

Most prescription requests are approved the same working day and once approved your prescription will normally be with you within two working days.

How will my prescription be sent out?

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Your prescription will be sent out in unmarked, discreet packaging via Royal Mail. This means you can track where your order is, and when it’s expected to arrive.

How long does delivery take?

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When we receive a prescription from your GP, we will usually send it out to you within one working day.

 

We use a tracked Royal Mail service which means that your medications will be with you within two working days after dispatch.

How can I track my order?

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To check the status of your prescription, you can:

  • Check your emails for a delivery update, including a tracking link from Royal Mail. Click the link for up-to-date status of your parcel.
  • Visit your account to check your order status. ‘On Hold’ means we’re still checking your order. ‘Dispatched’ means your order is now with Royal Mail.
  • Visit our delivery and returns page to track your order using the order number found in your confirmation email. You can also find more information on delivery times here.

Can I get my prescription sent to a different address?

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Normally, we will send your prescription to the address that’s on your prescription, but if you want to get your medication sent to somewhere more convenient, that’s no problem.

To do this, log in to your account and set your delivery address in your dashboard.

You should make sure to do this as soon as possible, ideally before you request your prescription from your GP, as this will make sure we have enough time to put the right address on your prescription when it comes in.

If you don’t set an address in your account, we’ll send your medication to the address listed on your prescription, so if you’re happy with that address then you don’t have to do a thing!

© 2025 Chemist4U. Innox Trading Ltd, 1 Penketh Place, Skelmersdale, Lancashire, WN8 9QX, GB. All rights reserved. Registered and regulated UK pharmacy with the GPhC (registered premises 9012464). Registered in England No. 07262043 | VAT Registration No. GB140138454