Chemist4U App

Manage your prescriptions without the fuss

Download our app today for a fuss-free way to manage your prescriptions. Wide range of features to help you get your treatments delivered. Get notified when it’s time to re-order, stay up to date on the progress of your prescription and much more.

-Download our app today-

Get started with our app
Your all-in-one health & wellness app


Everything you need to manage your prescriptions in one place.

Stay up to date

Never forget your repeat prescription or miss a delivery again with our notifications.

Easy to use

We listen to your feedback to make ordering prescriptions as effortless as possible.

New Features Coming Soon

Connect securely to your practice with GP Link

Once you have connected to your GP via NHS Login, your repeat prescriptions will appear instantly in the app. Simply order again with the press of a button. We’ll keep you fully updated as your request is processed, dispatched and delivered free using Royal Mail tracked services.

Book GP appointments, view your health record, read your test results and more

Connecting to your GP will allow access to a range of online health services. You may be able to contact your GP, nurse or other healthcare professional for advice and support; see parts of your health record, including information about medicines, vaccinations and test results; see communications between your GP surgery and other services, in addition to being able to book, check or cancel appointments with a GP, nurse or other healthcare professional.

Easy to set up, order and manage existing prescriptions

We listen to all feedback to make managing your prescriptions as effortless as possible. Chemist4U is trusted by over tens of thousands of patients across England and is rated excellent on Trustpilot. Our customer care team is on hand to help every step of the way. Our team dispatches your prescription on the same day we receive it from your GP.*

*85% of all prescriptions received by 3pm are dispatched on the same day.


Frequently Asked Questions

How does your NHS prescription delivery service work?

If you’d like Chemist4U to deliver your prescriptions for free, all you need to do is set us as your nominated pharmacy and request your prescriptions as you usually would, or by using our mobile app or website. You must be resident in England.

To set Chemist4U as your nominated pharmacy, simply sign up via our website or app. If you’ve already got a Chemist4U account, simply download the app and log in with your usual details. If not, you can create a new account quickly and easily in our app. You can also head to NHS Prescriptions on our website to create an account and manage your prescriptions online.

You’ll also need to use NHS login to connect to your GP surgery. To set this up, all you’ll need is your email address and your mobile phone number, and you’ll only need to log in once.

Once you’ve connected to your GP with your NHS login, your repeat prescriptions will appear instantly in the app, allowing you to view and order at the press of a button.

Your prescription will be dispensed and checked by our pharmacists, then you’ll receive a notification and tracking details once we’ve dispatched your parcel. Watch our short video here.

How do I download the Chemist4U app?

Our app is available to download via the Apple App Store and Google Play Store.

I’m having trouble logging in.

If you’ve already tried to reset your password or PIN and are having trouble logging in, then please contact us

I’ve tried to set up GP Link but i’m stuck or having issues.

Please contact us with as much detail as possible so we can assist you.

Why can’t I request my medication?

If you’re having any issues requesting your medication, please contact us.

How do I change my GP details?

If you’d like to change your GP details, please contact us.

Why am I nominated to Chemist4U?

If you’ve ever signed up to have your prescription(s) delivered with Chemist4U, then we become your nominated pharmacy. You can change this at any time if necessary.

To order your prescription in our mobile app, simply log in and head to ‘My Prescriptions’. Here you’ll find all your repeat prescriptions - simply select the ones you need to order and tap the request button - we’ll do the rest!

People find it quick and easy getting their prescriptions delivered with Chemist4U - which is why we’re rated excellent on Trustpilot. Order and track your prescriptions from the comfort of home without queuing at the pharmacy. Download our app today.

If you haven’t found the right answer above or you need more information, please contact us.

I want to withdraw from your NHS prescription delivery service.

We're really sorry you'd like to withdraw from our service.

Did you know: If you activate Chemist4U's GP Link by completing NHS login within our app, your prescriptions will be approved within a few hours - a lot faster than by visiting your local pharmacy. After we’ve received it from your GP, we’ll dispatch your prescription on the same day and it’ll be delivered to you, free of charge, within 2 working days.

See our customer reviews here.

If you'd still like to leave, please contact us we’ll sort this out for you. Feel free to leave us some feedback here.

Need any help?

Our customer service team
are here to help with any issues.
We're open
Monday-Friday: 9am - 5:30pm

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If you need help with the app, please use the link
below. For any other queries, please contact us

App Support
Live Chat
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© 2024 Chemist4U. Innox Trading Ltd, 35-37 Greenhey Place, Skelmersdale, Lancashire, WN8 9SA, GB. All rights reserved. Registered and regulated UK pharmacy with the GPhC (registered premises 9011784). Registered in England No. 07262043 | VAT Registration No. GB140138454