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Laura Henderson - Medical Content Writer
Laura Henderson
James O'Loan - CEO & Superintendent Pharmacist
James O'Loan
CEO & Superintendent Pharmacist
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Skinoren cream is a treatment for acne that’s affecting your face, back, or chest. It targets a type of bacteria that causes spots and inflammation, effectively reducing spots and controlling your breakouts. If you have severe acne or have found that over-the-counter treatments aren’t helping to clear up your skin, Skinoren cream might be right for you.


How Skinoren 20% treats acne

Azelaic acid is the active ingredient in Skinoren cream and it works by killing a bacteria called Propionibacterium acnes (P.acnes). This bacteria is known to cause inflammation and the development of pus in acne sufferers, leaving you with whiteheads and spots as well as redness. By killing P.acnes, azelaic acid helps to reduce your acne by targeting its source. It also helps to reduce the build-up of harder skin cells so they can’t block your pores and cause whiteheads or blackheads, giving you a two-pronged approach to your acne treatment.



Before using this product, wash the whole area you want to treat, with plain, clean water. If your skin is greasy you can use a mild cleanser. Dry your skin thoroughly after cleansing. The amount of Skinoren cream you will need to use will depend on the area you wish to treat. For example, a 2.5cm strip of cream will be able to treat the whole of your face, if you need to treat your chest or back or more than one area at one you should change the increase the amount of cream you use accordingly. If you’re unsure how much cream to use, ask your doctor or pharmacist for advice. Apply the cream to the area of skin you wish to treat and gently rub it in. Wash your hands thoroughly after each application. You should apply this cream regularly, but if your skin is sensitive you should start with one application every evening for the first week before increasing to twice a day.


Side effects

Like all medications, Skinoren 20% cream can have side effects, although not everyone will experience them. These include symptoms of a severe allergic reaction, such as a rash, difficulty breathing or swallowing, or swelling, if this happens to you you should seek emergency medical assistance. You may also experience some mild local skin irritation during the start of your treatment, which will usually get better as your treatment continues. However, if this irritation continues you should reduce the amount of Skinoren you use or only apply it once a day. If this doesn’t help, you should speak to your doctor. Some other side effects you may experience while using this product include:

  • Burning, itching, or redness of the skin at the area of application
  • Scaling, pain, dryness, discolouration, or irritation of the skin at the area of application
  • Greasy skin
  • Acne or loss of skin colour
  • Tingling
  • Dermatitis
  • Discomfort or swelling of the skin at the area of application
  • Cracked lips
  • Small blisters
  • Eczema
  • Ulcers
  • Warmth of the skin at the area of application
  • Allergic reaction
  • Rash at the area of application
  • Swelling of the skin, eyes, or face
  • Rash
  • Hives (Urticaria)
  • Worsening of asthma

If you experience these or any other side effects while using this product, speak to your doctor or pharmacist right away. For more information about reporting the side effects of medications, please see the MHRA’s Yellow Card Scheme.



Skinoren cream is not suitable for use in children under the age of 12. Do not use this product if you are allergic to azelaic acid or any of the other listed ingredients. For external use on the skin only, avoid contact with eyes, mouth, or other sensitive areas. Tell your doctor during your initial consultation if you have asthma, as treatment has been shown to cause the worsening of asthma symptoms in some cases.


Other medication

If you’re using any other medication you should tell your doctor during your initial consultation, including any herbal remedies or medicines you obtained without a prescription. You may still be able to use azelaic acid cream, but your doctor will need to consider everything you’re taking before deciding whether this treatment is the best choice for you.


Pregnancy and breastfeeding

You should tell your doctor if you’re pregnant or breastfeeding during your consultation. This treatment may not be the best choice for you or your baby during these times. Your doctor will be able to weigh up the pros and cons of this medication and conclude whether Skinoren is right for you. If you’re breastfeeding and your doctor agrees to prescribe this medication for you, you should not apply it to your breasts before feeding your child. Your baby should never come into contact with this treatment.


Important information

This product is a medicine; make sure to speak to your doctor or Chemist4U pharmacist before taking this product if you have an underlying medical problem or are taking any other medicine or complementary therapy. If your symptoms get worse or continue after taking this product, contact us or your doctor. For medical services in your area, please refer to

If you are pregnant, trying to become pregnant, or breastfeeding, speak to your doctor or our pharmacist before taking this product. If you suffer from any allergies, ask your doctor or our pharmacist if this medicine is right for you.

Store all medicines out of sight and reach of children.

Please read the included leaflet carefully before using this product.

Please contact your GP if appropriate regarding this product.


  • The active substance is azelaic acid. One gram of Skinoren Cream contains 200 mg (20% w/w) of azelaic acid.

    The other ingredients are: Benzoic acid (E210), cetearyl octanoate, isopropyl myristate (PCL Liquid®), glycerol 85%, glyceryl stearate, cetearyl alcohol, cetyl palmitate, cocoglycerides (CUTINA CBS), propylene glycol, purified water, stearoyl macrogolglycerides.

Drug Data
Administration Method
Drug Class
Anti-acne preparation
Product Type
Prescription Only
Brand Information
Brand Name
Brand Address
Honey Lane, Hurley, Berkshire SL6 6RJ
01844 347333

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Shipping Times

MethodHandling TimeTransit TimeTimescaleApprox Cost
Standard Shipping (3-5 Working Days)n/an/an/a£0.00
Royal Mail Tracked 24n/an/an/a£4.95
Sons Tracked 24n/an/an/a£3.90
Sons Tracked 48n/an/an/a£2.90

Times are given in working days and are approximate. Costs may change based on order total, day of the week or location within the UK. Ability to hit timescales will depend on whether the products are ordered before a cut off time, as well as additional administration time incurred in reviewing your order.

Please review the estimates at the checkout.

Shipping Costs

Free UK Delivery on all orders over £30* - Delivery within 3-5 working days.

Standard UK Delivery - £2.95* - Delivery within 3-5 working days.

Express UK Delivery - £4.95** - Delivery within 1-2 working days.

Temperature Controlled Delivery - £8.85 - Delivery within 1-3 working days.

Please Note: These prices are shown as a guide only. All delivery times are approximate but have been obtained in good faith.

*Excluding refrigerated products and treatments which are subject to different postage charges.


Discreet Delivery

All our items are sent completely discreet for your peace of mind.

This means the packaging is plain, there is no mention of what product is inside your package and there is no mention of Chemist4U either.

We respect that many of our products are of a sensitive nature - this is why we take every step to keep your purchases private.

Returns Information

Customers can read our full returns policy by clicking here

Advice & Guides

What is Acne? Your Questions Answered

What is Acne? Your Questions Answered

Spot break outs always seem to happen at the worst possible moment, just before a first date, the day you’re getting your photo taken, all of those wonderful occasions when you could really do with not having a huge spot between your eyes.

But do you just have a few spots, or are you suffering with acne?

Read More
Frequently Asked Questions

Skinoren cream is an acne treatment and should not be used to treat other skin conditions like rosacea.

Although inflammation and small pus-filled bumps are both symptoms of rosacea, the causes of rosacea and acne are quite different, meaning that Skinoren isn’t the right treatment for both.

If you do have rosacea and need treatment to help manage your symptoms, you should speak to your doctor and ask for their advice.

If you try to pick or squeeze your spots too often or with too much force this can leave you with permanent scarring or marking.

By reducing flare-ups of blackheads and whiteheads, Skinoren can help to reduce your risk of developing scars as there will simply be less temptation to squeeze or pick at your pimples.

However, it’s important to be aware that this product isn’t a scar treatment and will not reduce the appearance of scars you already have, it merely reduces the chances of acne scars developing by treating the acne itself.

The amount of time it will take for your skin to improve while you’re using Skinoren cream will depend on how bad your acne is when you start treatment.

Most people will see a distinct improvement after about 4 weeks, but it may take longer depending on the condition of your skin.

For best results, you will usually need to use this treatment for several months, but you should not use it for more than 12 months at any time.

Skinoren cream is an acne treatment which is designed to help reduce inflammation and the formation of blackheads and whiteheads.

It can be used to treat acne on your face, back, or chest, easing your flare-ups and helping you to feel more comfortable.

By reducing the number of whiteheads and blackheads that develop, Skinoren cream reduces the chances of infection and acne scarring.

Acne is a skin condition that can happen to anyone but is especially common in children and young adults.

Acne happens when the glands in the surface of your skin start to produce too much of an oil named sebum, which can clog your follicles, causing spots, whiteheads, blackheads, and more.

It’s caused by hormonal changes, like those that happen during puberty, pregnancy, or throughout your period.

When you have acne, your skin will produce too much oil or sebum, which then clogs your pores and causes breakouts.

When combined with this excess oil, the bacteria that live on your skin can get aggravated, causing redness and inflammation alongside the spots and this whole combination can be sore and irritating.

Acne can be mild, causing just a few spots and blackheads, but can range all the way to severe acne, which can cause large, painful papules, cysts, and nodules on top of everything else.

Although people think acne is all about breakouts of spots, there are a couple of other symptoms you may experience when you have acne, including oily skin, or skin that’s sore or hot to touch.

Acne usually appears on your face, chest, or back, and it can be tempting to squeeze the spots that appear there, but you should resist the temptation and use an acne treatment to help you manage your condition effectively and avoid scarring.

Read More

You do need a prescription for this medication in the UK.

Our healthcare professionals can provide prescriptions if they think this treatment would be right for you and your condition.

When you click the button which reads “Start Consultation” at the top of this page, you’ll see a short questionnaire set up by our healthcare team which is designed to help them understand your medical needs.

Just like an in-person consultation with your GP, our doctors will assess your answers to their questions and write a prescription for the treatment they think will be best for you.

You’ll then be able to pay for your medication and we’ll send it out to you quickly and in discreet packaging.