This page is for informational purposes only


  • Treats severe acne breakouts
  • Targets bacteria & oil that cause breakouts
  • For ages 12 and up
  • Always read the patient information leaflet before use.
Upon completion of a medical consultation with one of our health care professionals you can expect prices to start from £15.99
Prescription Included
Consultation Included
Treatment Included
All inclusive price starts from £15.99

The treatment is inclusive of consultation, private prescription & medicine delivery

Product Data

  • Active Ingredient(s)
    Azelaic Acid
  • Manufacturer
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Checked for Accuracy by James O'Loan . CEO & Prescribing Pharmacist . on 20/09/2021

What is Skinoren?

Skinoren cream is a treatment for acne that’s affecting your face, back, or chest. It targets a type of bacteria that causes spots and inflammation, effectively reducing spots and controlling your breakouts. If you have severe acne or have found that over the counter treatments aren’t helping to clear up your skin, Skinoren cream might be right for you.

How to use this acne cream

Before using this product, wash the whole area you want to treat, with plain, clean water. If your skin is greasy you can use a mild cleanser. Dry your skin thoroughly after cleansing. The amount of Skinoren cream you will need to use will depend on the area you wish to treat. For example, a 2.5cm strip of cream will be able to treat the whole of your face, if you need to treat your chest or back or more than one area at one you should change the increase the amount of cream you use accordingly. If you’re unsure how much cream to use, ask your doctor or pharmacist for advice. Apply the cream to the area of skin you wish to treat and gently rub it in. Wash your hands thoroughly after each application. You should apply this cream regularly, but if your skin is sensitive you should start with one application every evening for the first week before increasing to twice a day.

What can I use this cream for?

Skinoren cream is an acne treatment and which is designed to help reduce inflammation and the formation of blackheads and whiteheads. It can be used to treat acne on your face, back, or chest, easing your flare-ups and helping you to feel more comfortable. By reducing the number of whiteheads and blackheads that develop, Skinoren cream reduces the chances of infection and acne scarring.

Can I use this treatment for rosacea?

Skinoren cream is an acne treatment and should not be used to treat other skin conditions like rosacea. Although inflammation and small pus-filled bumps are both symptoms of rosacea, the causes of rosacea and acne are quite different, meaning that Skinoren isn’t the right treatment for both. If you do have rosacea and need treatment to help manage your symptoms, you should speak to your doctor and ask for their advice.

How will the azelaic acid in Skinoren 20% treat my acne?

Azelaic acid is the active ingredient in Skinoren cream and it works by killing a bacteria called Propionibacterium acnes (P.acnes). This bacteria is known to cause inflammation and the development of pus in acne sufferers, leaving you with whiteheads and spots as well as redness. By killing P.acnes, azelaic acid helps to reduce your acne by targeting its source. It also helps to reduce the build-up of harder skin cells so they can’t block your pores and cause whiteheads or blackheads, giving you a two-pronged approach to your acne treatment.

Will this cream help with acne scars?

If you try to pick or squeeze your spots too often or with too much force this can leave you with permanent scarring or marking. By reducing flare-ups of blackheads and whiteheads, Skinoren can help to reduce your risk of developing scars as there will simply be less temptation to squeeze or pick at your pimples. However, it’s important to be aware that this product isn’t a scar treatment and will not reduce the appearance of scars you already have, it merely reduces the chances of acne scars developing by treating the acne itself.

What is acne?

Acne is a common skin condition which makes your skin oily, inflamed, and spotty. Anyone can experience acne, but it’s particularly common in teenagers because of their hormonal changes, it’s also common during pregnancy or your menstrual cycle for the same reason. Acne usually happens on your face, back, or chest, and causes whiteheads, blackheads, and other types of spots, the appearance of which can make you feel subconscious and affect your confidence. Acne will usually go away by itself in time, but you may find that you need treatment to help keep it under control until it’s done. If your acne is mild or moderate you will often be able to manage it with over the counter or shop-bought remedies, but if your acne is more severe you may find that a prescription treatment will be a better choice for you.

Can I use azelaic acid cream with my other medication?

If you’re using any other medication you should tell your doctor during your initial consultation, including any herbal remedies or medicines you obtained without a prescription. You may still be able to use azelaic acid cream, but your doctor will need to consider everything you’re taking before deciding whether this treatment is the best choice for you.

Can I use this treatment if I’m pregnant?

You should tell your doctor if you’re pregnant or breastfeeding during your consultation. This treatment may not be the best choice for you or your baby during these times. Your doctor will be able to weigh up the pros and cons of this medication and conclude whether Skinoren is right for you. If you’re breastfeeding and your doctor agrees to prescribe this medication for you, you should not apply it to your breasts before feeding your child. Your baby should never come into contact with this treatment.

How long will it be before I see an improvement?

The amount of time it will take for your skin to improve while you’re using Skinoren cream will depend on how bad your acne is when you start treatment. Most people will see a distinct improvement after about 4 weeks, but it may take longer depending on the condition of your skin. For best results, you will usually need to use this treatment for several months, but you should not use it for more than 12 months at any time.

When should this product not be used?

Skinoren cream is not suitable for use in children under the age of 12. Do not use this product if you are allergic to azelaic acid or any of the other listed ingredients. For external use on the skin only, avoid contact with eyes, mouth, or other sensitive areas. Tell your doctor during your initial consultation if you have asthma, as treatment has been shown to cause the worsening of asthma symptoms in some cases.

Does Skinoren 20% cream have any side effects?

Like all medications, Skinoren 20% cream can have side effects, although not everyone will experience them. These include symptoms of a severe allergic reaction, such as a rash, difficulty breathing or swallowing, or swelling, if this happens to you you should seek emergency medical assistance. You may also experience some mild local skin irritation during the start of your treatment, which will usually get better as your treatment continues. However, if this irritation continues you should reduce the amount of Skinoren you use or only apply it once a day. If this doesn’t help, you should speak to your doctor. Some other side effects you may experience while using this product include:

  • Burning, itching, or redness of the skin at the area of application
  • Scaling, pain, dryness, discolouration, or irritation of the skin at the area of application
  • Greasy skin
  • Acne or loss of skin colour
  • Tingling
  • Dermatitis
  • Discomfort or swelling of the skin at the area of application
  • Cracked lips
  • Small blisters
  • Eczema
  • Ulcers
  • Warmth of the skin at the area of application
  • Allergic reaction
  • Rash at the area of application
  • Swelling of the skin, eyes, or face
  • Rash
  • Hives (Urticaria)
  • Worsening of asthma

If you experience these or any other side effects while using this product, speak to your doctor or pharmacist right away. For more information about reporting the side effects of medications, please see the MHRA’s Yellow Card Scheme.

Do I need a prescription for Skinoren?

You do need a prescription for Skinoren in the UK. Our healthcare professionals can provide prescriptions if they think this treatment would be right for you and your condition. When you click the button which reads “Start Consultation” at the top of this page, you’ll see a short questionnaire set up by our healthcare team which is designed to help them understand your medical needs. Just like an in-person consultation with your GP, our doctors will assess your answers to their questions and write a prescription for the treatment they think will be best for you. You’ll then be able to pay for your medication and we’ll send it out to you quickly and in discreet packaging.

How to store this product

Store in a cool, dry place which is below 30 degrees C. Do not use if the expiry date printed on the original packaging has passed. Once opened use within 6 months. Keep out of sight and reach of children.

Important information

This product is a medicine; make sure to speak to your doctor or Chemist4U pharmacist before taking this product if you have an underlying medical problem or are taking any other medicine or complementary therapy. If your symptoms get worse or continue after taking this product, contact us or your doctor. For medical services in your area, please refer to

If you are pregnant, trying to become pregnant, or breastfeeding, speak to your doctor or our pharmacist before taking this product. If you suffer from any allergies, ask your doctor or our pharmacist if this medicine is right for you.

Store all medicines out of sight and reach of children.

Please read the included leaflet carefully before using this product.

Please contact your GP if appropriate regarding this product.

Helpful Advice on Medication Restrictions & Addiction

For further information on our medication restrictions policy, please click here.

If you are concerned about addiction to 'over the counter' medication, we urge you to visit the below links for professional help and advice:

NHS Help & Advice on Drug Addiction

Talk To Frank - Drug Addiction Help & Support

Active Ingredients

  • Azelaic Acid


  • The active substance is azelaic acid. One gram of Skinoren Cream contains 200 mg (20% w/w) of azelaic acid.

    The other ingredients are: Benzoic acid (E210), cetearyl octanoate, isopropyl myristate (PCL Liquid®), glycerol 85%, glyceryl stearate, cetearyl alcohol, cetyl palmitate, cocoglycerides (CUTINA CBS), propylene glycol, purified water, stearoyl macrogolglycerides.

Product Data
Active Ingredient(s)
Azelaic Acid

What is Acne? Your Questions Answered

Spot break outs always seem to happen at the worst possible moment, just before a first date, the day you’re getting your photo taken, all of those wonderful occasions when you could really do with not having a huge spot between your eyes.

But do you just have a few spots, or are you suffering with acne?

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Shipping Costs

Free UK Delivery on all orders over £30* - Delivery within 3-5 working days.

Standard UK Delivery - £2.95* - Delivery within 3-5 working days.

Express UK Delivery - £4.95** - Delivery within 1-2 working days.

Temperature Controlled Delivery - £8.85 - Delivery within 1-3 working days.

Please Note: These prices are shown as a guide only. All delivery times are approximate but have been obtained in good faith.

*Excluding refrigerated products and treatments which are subject to different postage charges.


Discreet Delivery

All our items are sent completely discreet for your peace of mind.

This means the packaging is plain, there is no mention of what product is inside your package and there is no mention of Chemist4U either.

We respect that many of our products are of a sensitive nature - this is why we take every step to keep your purchases private.

Returns Information

Customers can read our full returns policy by clicking here